Refund Policy


We value your satisfaction. Since our products are sold through BuyGoods, a trusted retailer for digital and physical products, our refund process is designed to be transparent, fair, and efficient.


1. Satisfaction Guarantee


Most products purchased through BuyGoods are backed by a 60-day money-back guarantee, unless otherwise stated on the product's promotional page. If you are not satisfied with your purchase for any reason, you may request a refund within the specified period from the date of purchase.


2. How to Request a Refund


To ensure a smooth process, you can initiate a refund through the following channels:

  • Via BuyGoods: Visit the BuyGoods Order Support page. You will need your order number and the email address used for the purchase.
  • Via Contact Us: You may also reach out to our dedicated support team. Please provide your order details, and we will guide you through the refund process.
  • Support Email: support@vitahealthsupps.com


3. Physical Product Returns


If you purchased a physical version of the product, the following conditions apply:

  • The refund request must be made within the guaranteed 60-day timeframe.
  • Fulfillment House Return Address: To be eligible for a refund, you must return the product containers (even if empty) to our fulfillment center at: 19655 E 35th Dr #100, Aurora, CO 80011, USA
  • Return Shipping Costs: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.


4. Money-Back Guarantee


We stand behind the quality of our products. If you are unsatisfied for any reason within the 60-day guarantee period, you are entitled to a full refund of your purchase price. No questions asked. Simply contact us or BuyGoods support with your order details to initiate the process.


5. Processing Time


Once a refund is approved by BuyGoods:

  • Funds are usually returned to your original payment method within 3 to 5 business days, depending on your financial institution.
  • Please note that some international banks may take longer to reflect the credit on your statement.


6. Abuse of Policy


To protect our community and the integrity of our services, we and BuyGoods reserve the right to deny refund requests to individuals who demonstrate a pattern of repeated refund abuse or fraudulent activity.


7. Cancellation of Subscriptions


If your purchase was for a recurring subscription, you may cancel at any time. Cancellation will stop all future billings; however, a refund for previous payments must still be requested within the original 60-day guarantee period.